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Managed dedicated AI instance, operated by Arc53

A Managed DocsGPT deployment is a dedicated instance on its own server, provisioned and operated by Arc53, with SSO, backups and dedicated support under a 99.9 % uptime SLA, for a flat monthly fee from $2,000.

Book a demoSee pricing

single-tenant · dedicated VPS · your region · from $2,000/month

Last updated:

Deployment posturesoperator · data boundary · LLM

  1. Cloud

    operatorArc53
    data boundaryArc53 multi-tenant cloudEU region
    network boundary
    llm locationCloud provider

  2. Managed

    operatorArc53
    data boundaryDedicated VPSyour region
    network boundary
    llm locationCloud provider or local engineor your own key (BYOM)

  3. On-premises

    operatorCustomer
    data boundaryYour network
    egress optional (hybrid)
    llm locationLocal engineor your cloud LLM (hybrid)

  4. Air-gapped

    operatorCustomer
    data boundaryYour networkno egress
    no external network
    llm locationLocal engine only
Text version

Cloud: Arc53 operates a multi-tenant service and the LLM runs at a cloud provider. Managed: Arc53 operates a dedicated instance in your chosen region; the LLM runs at a cloud provider, on a local engine on the instance, or with your own key (BYOM). On-premises: you operate DocsGPT inside your network; the LLM runs locally, or (hybrid) prompts cross the boundary to a cloud provider you choose. Air-gapped: zero external network; LLM, embeddings, vector store and storage all run inside your perimeter.

2.5M+ pages · 6 languages

Multilingual EU-law research over 2.5M+ pages, answers in 6 EU languages with full source citations, 100–200 ms retrieval.

Source: LexEU · Managed instance; LexEU serves its own clients from it

5,000+ documents · flat monthly fee

Dedicated managed instance for a specialist consultancy: 5,000+ documents, SSO, one flat monthly fee with no per-seat licence.

Source: No Deviation

What Arc53 operates for you

Provisioning, upgrades, backups, monitoring, support and identity integration. Arc53 runs the instance; your admins decide how it is used.

Provisioning

Dedicated VPS in your region

A separate server for your organisation only, in the region you choose: Americas, Europe, Middle East, Africa or Asia.

single-tenant · own database · own storage · own domain

Maintenance

Upgrades, patching, monitoring

Arc53 applies platform releases and security patches, watches the instance and responds to incidents.

releases · security patches · uptime · incidents

Backups

Backed up and restorable

Instance data is backed up daily by Arc53, with point-in-time recovery.

database · object storage · daily · point-in-time recovery

Governance

Your admins keep control

Your admins hold the admin console: which connectors are allowed and whether they can write, usage quotas for each person, and an Activity feed you can export.

admin › connectors · quotas · activity export

Support

Dedicated support under an SLA

A named contact and a service-level agreement with a 99.9 % uptime commitment, not a shared queue.

dedicated · sla · 99.9 % uptime

Identity

SSO with your IdP

OIDC single sign-on and SCIM 2.0 configured against your identity provider during setup.

oidc · scim 2.0 · okta · entra id · keycloak

app · Admin › Connectors
Admin › Connectors: a table of connectors with status, number of connections, an Enabled switch and Shared tools use for each; Telegram is set to Each person's own and the rest to Sharer decides.
app · Admin › Connectors
Admin › Connectors: a table of connectors with status, number of connections, an Enabled switch and Shared tools use for each; Telegram is set to Each person's own and the rest to Sharer decides.

Documentation

Isolation and data handling

A Managed deployment is a single-tenant instance: its own database, its own object storage, its own domain. Nothing is shared with another organisation. Your data is isolated to your instance and is not used to train models.

The region is chosen at provisioning: Americas, Europe, Middle East, Africa or Asia. Models run at a cloud provider through Arc53, on a local engine on the instance, or under your own provider key (BYOM).

single-tenant · own database · own storage · own domain · cloud, local or BYOM

Security and data handling →

Models available to agents
models3 models · pick per chat or agent

  • Qwen3.8-Flash-Next

    Ollama · http://ollama:11434

    defaultlocal

  • GLM-5.3-Flash

    vLLM · http://gpu-01:8000/v1

    local

  • GPT-5.6 Sol

    DocsGPT · api key · via Arc53

    cloud

  • + Add model bring your own · openai-compatible

    base url https://…/v1api key ••••••••model id my-model

Pricing structure

A flat monthly fee for the instance, from $2,000/month, with a usage allowance included. No per-seat licence.

Managed is priced as one flat monthly fee, from $2,000/month: it covers the dedicated server, operation, backups, support and an allowance of model usage.

Admin › Usage shows spend by model, agent or flow, and usage quotas for each person keep it inside the allowance. Usage beyond the included allowance is agreed per contract; the full four-posture table is on the pricing page.

Pricing for all four postures →

Who it fits

Firms of 50–2,000 staff with internal or client-confidential data, an identity provider already in place, and no platform team to run another system. Consultancies, advisory and professional-services firms are the usual fit — see Professional Services.

When data-residency policy requires the customer's own infrastructure, the right posture is On-premises. When the data is internal and the team wants to start today, Cloud is enough.

Time to live

Days from order to first answer; first sources and single sign-on live in the first week.

  1. 01

    Order

    Region, IdP and first sources agreed on the scoping call.

    posture: managed

  2. 02

    Provisioning by Arc53

    Days, not weeks: the dedicated instance is provisioned and handed over.

    dedicated vps · own domain

  3. 03

    First week

    First sources ingested and single sign-on live.

    sources · oidc · scim

Frequently asked questions

What is a dedicated AI instance?

A separate installation of the platform on its own server, used by one organisation only, with its own database, storage and domain. Arc53 operates it; the customer uses it.

Does a managed instance support single sign-on?

Yes. OIDC single sign-on with providers such as Okta, Entra ID and Keycloak, and SCIM 2.0 provisioning, are configured during setup.

Which regions are available?

Americas, Europe, Middle East, Africa and Asia. The region is chosen at provisioning and the instance stays there.

What happens to our data if we leave?

Sources, agents and conversations can be exported in open formats and the instance deleted on request.

A dedicated instance, without running it

Book a 30-minute demo and we will scope a Managed instance for your region and IdP.

Book a demoSee pricingCompare all postures